COVID-19

IMPORTANT HEALTH AND SAFETY NOTICE

All patients will wear a mask when entering the facility. Only scheduled patients are to enter the building. COVID-19 screening for all patients will continue. Thank you for your help in ensuring our patient and staff safety as we move back into a more robust schedule.

Dear Patients,

It is with cautious optimism that Charleston Radiologists returns to a more robust schedule for patients. We remain dedicated to the safety of our patients and staff, while concurrently providing quality medical imaging to guide your doctor’s plan of care. As of Monday, May 11, we will return to scheduling appointments for comprehensive medical imaging services including 3T MRI, CT, X-ray, screening and diagnostic mammography, and bone densitometry.

In an effort to ensure our services remain safe for all patients, we continue to closely follow the guidance of local, national, and global health authorities including the CDC, American College of Radiology, and the Society of Breast Imaging. We ask that you be a part of these heightened precautions by participating in our COVID-19 temperature and travel survey screening and wearing a mask to your appointment. If you are having symptoms please call first or stay home. You can rely on Charleston Radiologists to conduct employee screenings, require mask wearing for all staff and providers, continue frequent sanitation, and adhere to social distance guidelines.

Please be aware that optional remote waiting in your vehicle is available and appointment times will continue to be limited. We are committed to your health, well-being, and safety as this challenging time develops. Thank you for choosing Charleston Radiologists.

Stay well,
C. Chad Wiggins, Chief Executive Officer

While Charleston Radiologists works toward a more robust schedule for patients, we will continue to implement heightened precautions. To protect everyone, we are closely following the guidance of local, national, and global health authorities – including the CDC, American College of Radiology, and the Society of Breast Imaging.

To maintain a safe environment for our staff and patients, here is what you can expect from us: 

Patients and Staff to Wear Masks

All employees will wear company issued healthcare masks.  All patients are required to wear a mask before entering the facility.

Patients Only in All Areas

Only patients are allowed into the facility at the time of their appointment. No visitors, please.

Enhanced Patient Screening 
We screen all patients for fever, cough, shortness of breath, and recent travel. Patients are screened when calling to schedule an appointment, 1-2 days before their appointment, and at the check-in.

Employee Screening
Employees are required to stay home if sick and are screened daily for symptoms. They are required to complete a 14-day self-quarantine if returning from any airplane travel or exhibiting symptoms.

Social Distancing and Remote Waiting

In adherence to the social distancing guidelines, we will continue to limit the number of patients scheduled and provide optional remote waiting in your vehicle.

Increased Frequency Cleaning
Along with our current cleaning protocols, we are more frequently cleaning our patient and non-patient areas throughout the day with products that the EPA lists for effective use against COVID-19.

Reducing High-touch Surfaces
We encourage you to bring your own book as we have removed the reading materials in our centers.

Ongoing Updates
We are committed to updating our patients and community regularly as we make decisions regarding services.

We encourage you and your loved ones to continue to take these simple, protective steps:

  • Wash your hands with soap for at least 20 seconds. Be sure to wash between your fingers and scrub your nails, too – germs can linger beneath the nail bed.
  • Cough into your elbow or use a tissue to prevent the spread of germs.
  • Avoid touching your face – especially your eyes, nose, and mouth.
  • If you are sick, please stay home.

Thank you for your continued commitment to the health, well-being, and safety of our community. As circumstances continue to change, we will keep you informed.